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Luxury travel and hotel marketing news, views and insight from the team at 80 DAYS.

A Beginner’s Guide to Chatbots for Hoteliers

By Perla Gómez Di Vuolo | July 12th, 2019

Hotel Chatbots

Chatbots: where customer care and real time conversations meet social media. Hotel chatbots have been around in some form for over 4 years. Marriott Hotels first introduced their ‘Mobile Requests’ service back in May 2015, with Starwood and Hyatt hot on their tales later that year. The early […]

Categories: NewsTechnology

How Hotels Can Take Advantage Of Facebook’s New Appointment Booking Tool

By Perla Gómez Di Vuolo | May 30th, 2019

Facebook

Earlier this month, during National Small Business Week in the US, Facebook announced three new features aimed at empowering small businesses. One tool, in particular, sparked our interest as being potentially useful for hoteliers; Appointment Bookings. Facebook describe the new tool as allowing “service-based businesses on Facebook and […]

Categories: NewsSocial Media

The Benefits Of Having A Social Media Strategy For Your Hotel

By Perla Gómez Di Vuolo | February 11th, 2019

Hotel Social Media

We all know by now what Facebook is and how to post on Instagram. But are we fully aware of the benefits of social media channels? Many hotels have a strong presence on social media but are not sure about how to better leverage it’s full potential to […]

Categories: NewsSocial Media

Why Your Hotel Should Be Using IGTV

By Perla Gómez Di Vuolo | July 31st, 2018

IGTV

Mark Zuckerberg is the richest he has ever been after the launch of IGTV, Instagram’s brand-new video app that helped the popular platform hit 1 billion users. Here is what you need to know about the Instagram’s new “YouTube”. Quoting Zuckerberg, IGTV is “a new app designed for […]

Categories: NewsSocial Media

How The New Facebook News Feed Changes Affect Hotel Marketers

By Perla Gómez Di Vuolo | January 30th, 2018

Facebook

In this post I will outline the new Facebook News Feed changes, what they mean for your future marketing, and what you can do now about these changes. On January 11th, Mark Zuckerberg announced that Facebook would be changing its news feed algorithm to prioritise content from “friends, […]

Categories: Social Media
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