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Social Media Marketing Assistant

80 DAYS is looking for a Social Media Marketing Assistant to join our Edinburgh office. This is an exciting opportunity to be part of a new team providing social media services to some of the world's most respected hotel and travel brands.

The role will assist members of the Social Media team to actively management our clients' social media channels, content and communities. In addition the role will help facilitate 80 DAYS Social Media Training Academy, assisting students to access learning materials and undertake training sessions.

In this role, you will need excellent written communication skills, an eye for detail and the ability to multi-task and prioritise.

First and foremost, we’re looking for bright young social media talent. Experience is great, but passion and know-how are priceless. The role includes on-the-job training and mentoring, with excellent opportunity for professional development and company progression.

Permanent Role, Edinburgh

Roles & Responsibilities

The responsibilities of the Social Media Marketing Assistant include:

Social Media Marketing

  • Working across Instagram, Facebook, YouTube, Twitter, LinkedIn and TikTok
  • The filing and editing of multi-media content
  • Creating monthly publishing plans for varied platforms and objectives
  • The scheduling and optimisation of all social content
  • Data gathering, analysis and reporting
  • Keeping abreast of social and industry trends, platform updates and new features

Community Management

  • Engaging with clients' communities and customers via social media
  • Proactively encouraging engagement with our client brand and social media channels
  • First-line responder to customer queries, requests and complaints via social media
  • Co-ordinating with hotel operational teams to respond to customer requests
  • Ensuring an excellent customer experience is provided, with communication that is clear and on-brand for each client.

Client Training

  • Supporting the Social Media Tutors in organising and running Social Media Training Academies
  • Enrolling students and assisting them with accessing learning materials and completing training exercises
  • Organising training sessions and webinars for Tutors and Students
  • Assisting Social Media Tutors in producing learning materials and marking students' exercises

Skills & Experience

Essential

  • A confident, proactive attitude
  • Excellent inter-personal and communication skills
  • Strong organisational skills, with an aptitude for multi-tasking and managing priorities
  • Best practice understanding and experience across social platforms
  • The ability to think creatively in support of our clients business objectives

Desirable

  • Copywriting skills that are sharp, memorable and make readers take action
  • First-class multimedia content creation and editing skills
  • A keen visual eye, and a flair for crafting presentations
  • Degree in Social Media and / or Digital Marketing
  • Passion for travel and the hotel industry
  • 1 - 2 years experience working in the luxury travel sector, or at agency level
  • Driving licence
  • A fluent second language

Location

The role will be based at the 80 DAYS head office in Edinburgh city centre, with stunning views of Edinburgh Castle. The role will include opportunities for both domestic and overseas travel.

Remuneration

Apply

Social Media Marketing Assistant

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