Our Insights Blog

Luxury travel and hotel marketing news, views and insight from the team at 80 DAYS.

A Beginner’s Guide to Chatbots for Hoteliers

By Perla Gómez Di Vuolo | July 12th, 2019

Hotel Chatbots

Chatbots: where customer care and real time conversations meet social media. Hotel chatbots have been around in some form for over 4 years. Marriott Hotels first introduced their ‘Mobile Requests’ service back in May 2015, with Starwood and Hyatt hot on their tales later that year. The early […]

Categories: NewsTechnology

The Growing Use of Voice Technology in Hospitality: 80 DAYS Interviews Dazzle

By 80 DAYS | July 13th, 2017

Dazzle Featured

  VUI (Voice User Interfaces) – a technology of the future? Many would argue they’re the present. Indeed, Google reported in 2014 that 41% of adults were already using voice search, that number growing to 55% among teens. Using our voices to interact with devices and technologies such as Alexa, Siri, […]

Categories: InterviewsNewsTechnology

3 Key Learnings from EyeforTravel Europe 2017

By 80 DAYS | May 4th, 2017

EyeforTravel Europe 2017

We recently attended EyeforTravel Europe, a London travel conference that promised to help ‘win the digital and data war to drive distribution, revenue and loyalty’. During 2 days of fast-paced learning we heard from a range of travel industry professionals within a multitude of hospitality, car rental, aviation, OTA […]

Categories: EventsNewsTechnology

ATM 2017 – MENA’s Digital Disruption, By Numbers

By 80 DAYS | April 21st, 2017

Dubai Digital Disruption

With ATM Dubai this week, we’re delighted to see that the Middle East continues to experience rapid digital growth. 80 DAYS enjoy working with a range of forward thinking hotels and travel companies within the MENA region, starting our Middle East operation in 2013. We thought it would be interesting […]

Categories: EventsNewsTechnology

Marketing Automation Opportunities for Luxury Hotels and Travel

By 80 DAYS | April 18th, 2017

Marketing Automation Luxury Hotels

Hospitality – ‘the friendly and generous reception and entertainment of guests’, according to the Oxford English dictionary. Synonymous with warm welcomes, ‘good hospitality’ has inherently been the product of human interaction – from the Concierge welcoming a guest upon arrival right through to the General Manager wishing them a […]

Categories: NewsTechnology

The Digital Technology Behind A World Record Attempt

By 80 DAYS | April 7th, 2017

Artemis World Cycle - Mark Beaumont

Full creative and digital agency 80 DAYS are helping record-breaking long-distance cyclist Mark Beaumont broadcast his attempt to cycle around the world in eighty days, via the development of a new website, The 2nd of October, 1873. Englishman Phileas Fogg embarks on an epic adventure, relying on the […]

Categories: Customer StoriesNewsTechnology

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