Our Insights Blog

Of course, 2018 was not without it’s challenges and 2017 was always going to be a tough act to follow, but by most accounts last year was received positively for the hospitality industry in Europe. The results across our European client-base were strong and despite some uncertainty over […]

If you are using the SynXis booking engine and Google Tag Manager (GTM) to track your conversions you may have noticed a drop in room bookings on Google Analytics from the 7th of December 2018. Here at 80 DAYS we discovered an issue with GTM where a trigger […]

Now that the dust has settled on 2018, our attention naturally shifts to what the year ahead will bring for the hospitality industry; what are the digital trends we simply can’t afford to ignore? Unlocking the true value of data Data as a commodity has never been more […]

Opportunity 2019, the leading revenue management conference organised by the team at Revenue By Design, returns to London on Tuesday the 12th of February 2019 to discuss ‘Revenue Management and the Connected Customer’. Hosted at the Hilton Bankside, the event features a fantastic line up of expert speakers […]

A concept that we are frequently evaluating at 80 DAYS is luxury. We recently had a spirited discussion about what it means for a property or experience to be luxurious and whether or not it might be time for hoteliers to consider redefining its meaning. Instead of the word […]

2017 saw the European tourism market exceed everyone’s expectations, with arrivals growing an impressive 8% to reach 671 million international visits, despite challenging market conditions. This buoyant growth is one of the reasons that we chose to open our European office in Marbella last month. Committed to helping […]

Personalisation in hospitality is nothing new. Mr. Smith prefers room number 7, Mrs. Smith likes a copy of The Guardian delivered every day. Operational staff would make a note and on their next stay, low and behold, Mr. and Mrs. Smith were booked into room 7 with a […]